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Your Data, Protected

Privacy Policy

We're committed to protecting your personal information and being transparent about how we use it.

Last updated: January 2026 10 min read
Information Collection How We Use It Sharing Security Your Rights Contact

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Account Info

Name, email, phone number

Pet Information

Names, breeds, health records

Service Records

Bookings and preferences

Payment Info

Securely processed via Stripe

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and complete transactions
  • Send appointment reminders and updates
  • Respond to your comments and questions
  • Improve our platform and develop new features
  • Prevent fraudulent or illegal activities

3. Information Sharing

We do not sell your personal information.

We may share information in the following circumstances:

  • With service providers who perform services on our behalf
  • Between pet owners and their chosen service providers
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL Encryption

Secure Servers

Access Controls

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Export your data
Opt out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

privacy@cococloud.io Contact Form
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